Wednesday, January 18, 2012

Returns.

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A few of the items I ordered for the PS3, and my computer actually, need to be returned. I bought a pair of headsets. I only opened one. Within six days, the headset stopped playing out of the left side. Six days! I don't want to give the other set a chance to break. I have had headphones die, after years of use before. I know a broken wire when I "hear" one. My guess, they tried to use the absolute thinnest wire they could and it bit them and me in the butt. However, for whatever reason, the Amazon site was not letting me do the return process. Further, when I tried to get contact information, that was not showing up either. The heading was there, but the field where that information should have been was blank. I figured this process was going to be difficult, not this difficult. Finally I searched for contact information. I found it off Amazon's site at a blogger. Bloggers, coming through where companies fail. I had to call twice. The first time I was transferred, I was transferred to nowhere. The second time I got someone right away. Though she was obviously Indian, she actually was understandable, and probably cute. Nevermind. She set it up so UPS will stop by my house in the next 1-5 days, with a label. I would have had to call anyway, as it turns out. My printer isn't working and I couldn't have printed the return label. ARGH! Nothing works anymore, not for long, not well.

While I do like, and use, Amazon. I am quite sure they can be one step below Walmart in the quality of their goods. And the companies who sell through them are even worse. Still, often, it is good enough. The returns, at almost any store, are rather weak, though too. Mom and Pop stores used to be some of the worst offenders, Walmart being, generally much better. Mercantile has never favored the buyer, much as banking has never favored anyone. Everyone cheats, just a little to a whole lot. It is the way of the world and it is as it has been from the beginning. Somehow, in there somewhere, we got spoiled with good products at fair prices. That is over. Now they are trying to end returns as well. Just make it hard enough and people just might give up in frustration. Not this time.

I will be getting to town today. I promised my friend I would be in by 15:00 or so. I want to be in earlier though, to get the gym membership going and find the clerk of courts or at least where they hold court records to examine them. I really need to begin studying those to see about the accident return. Like I said, three professionals have told me what I should expect and the insurance company is offering about half of what the lowest suggestion was (over expenses). I don't like that, not at all. Plus, just getting showered, dressed, and out would be good for me.

Later.

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