Why do I try?

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Uhrm, because I enjoy it, that's why.  But... that's not the point.

As a trip approaches, and considering both it and ongoing affairs, I have been shopping for a few things, including a much more serious, robust, medi-pack.  A trauma emergency kit for home and elsewhere.  I found a place that I sort of liked, USPatriot.  One of the things they offered was a build-it-yourself (sort of) medical kit.  So I begin constructing just what I want, going a bit heavy.  The price wasn't changing, but no problem, when I put it in the cart I will see I thought, trimming or adding from there.  I go to put it in the cart.  *click*  The page sticks at "0" in the cart.  No problem, probably not updating.  So, I click on the check out or basket button.  ...  ...  ...  Hmm, oh right!  I have cookies off unless I specifically turn them on.

I begin with, of course, the home site cookies.  A quick check looks good, so I temporarily allow.  Uhrm, but there are more.  And, yes, I do this on every site I visit.  If there is a whole rash of these, however, I simply look elsewhere.  There were only four or five, so I was sticking with this one, since I liked the kit... at least enough to perform this tiny effort.  Okay, so two or three out of five or six cookies were worthy, the others were definitely not trustworthy, on any account.  Still, that is usually enough.  I scroll to the 'add to cart' button.  *click*  ... ... ...  I do the whole thing over, and simply cannot get the cart to work, the product to go into the cart, nothing.  I checked it again, before posting this, to make sure.

So, I decide this once, I will bother writing an email to the contact email given.  I believe I am being polite.  I suggest that, if they can't create a safe path to purchase, that I will have to shop elsewhere.  I give them the name of the suspect link, and the problem with adding products to the cart, and such and so on.  I suggest they consider this, as though I am a single buyer, more and more people are becoming more and more cautious.  I suggest, if they wish to make changes, that they feel free to email me since the purchase would not be immediate.  I did not say they had to change, or that they email me, only that if they chose to make changes my business was still up for grabs.

I got a snide email suggest their site is not this other problem site.  No guff.  So, I replied back that, while that is quite true, the fact that their site requires the other site in order to make a purchase, their site is completely insecure, for my part.  I suggested his ignorance and attitude has cost his company a potential sale, and definitely future business.  In finality, I asked him not to respond... with a thank you, and finally a good day.  It's things like this that make me disinterested in letting people know that their proverbial, or literal, fly is open and that the world can and does notice.  I wanted to suggest if he emailed again I would taunt him a second time.  But I'm not sure I have enough French heritage for that?  :p